Privacy Policy – BillBook Laundry
Effective Date: May 06, 2026
Welcome to BillBook Laundry. Your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your information when you use our mobile application and services.
1. Information We Collect
We may collect the following information from users:
Personal Information
- Name
- Mobile Number
- Email Address
- Business/Shop Name
- Billing Address
Business & Order Information
- Customer details added by shop owner
- Order details and invoices
- Payment records
- Laundry item categories and pricing
- Subscription details
2. How We Use Your Information
We use the collected information to:
- Provide and manage the laundry ERP services
- Create and manage user accounts
- Process subscriptions and payments
- Improve application performance and user experience
- Provide customer support
- Send important updates and notifications
3. Data Sharing
We do not sell or rent your personal information to third parties.
Information may only be shared:
- With payment gateway providers for subscription processing
- When required by law or legal authorities
- With authorized technical service providers for app maintenance
4. Data Security
We implement reasonable security measures to protect your data from unauthorized access, misuse, or disclosure. However, no digital platform can guarantee 100% security.
5. User Responsibilities
Each shop owner is responsible for:
- Maintaining account confidentiality
- Accuracy of customer and order data entered
- Activities performed through their account
6. Subscription & Account Access
- Every laundry shop owner receives a unique account.
- Access to premium features depends on the active subscription plan.
- Admin only manages subscription and account activation status.
7. Data Retention
We retain user and business data as long as the account remains active or as required for legal and operational purposes.
8. Third-Party Services
Our application may use third-party services such as:
- Payment gateways
- Cloud hosting providers
- Analytics services
These services may collect limited information as per their own privacy policies.
9. Children’s Privacy
Our services are not intended for users under the age of 18.
10. Changes to Privacy Policy
We may update this Privacy Policy from time to time. Updated policies will be posted within the application or website.
11. Contact Us
For any questions regarding this Privacy Policy, contact us:
BillBook Laundry Support
Website: www.billbooklaundry.com
Email: support@billbooklaundry.com
Phone: +91-9116611645
