Refund Policy – BillBook Laundry

Effective Date: May 06, 2026

This Refund Policy applies to subscriptions purchased for BillBook Laundry.

1. Subscription Fees

All subscription payments are charged based on the selected plan and duration.

2. Refund Eligibility

Refunds may only be considered under the following conditions:

• Duplicate payment made by mistake
• Payment deducted but subscription not activated
• Technical issue from our side preventing service usage, within 7 days

3. Non-Refundable Cases

Refunds will not be provided for:

• Change of mind after purchase
• Partial usage of subscription period
• Failure to use the software
• Account suspension due to policy violation

4. Refund Request Process

Users can request a refund by contacting support with:

• Registered mobile number/email
• Payment details
• Reason for refund request

Refund requests must be submitted within 7 days of payment.

5. Refund Processing Time

Approved refunds may take 7–10 business days to process depending on the payment method and banking provider.

6. Contact Us

For refund-related queries:

Website: www.billbooklaundry.com
Email: support@billbooklaundry.com